Comfort Inn Newport News

12330 Jefferson Ave., Newport News, VA, United States, 23602show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  13 reviews
Overview

Comfort Inn Newport News offers non-smoking rooms in a business area of Newport News. Remodeled in 2007, the property features colonial architecture.

A major location gives quick access to USS Monitor Center, which is 7 km away. There are a theme park and restaurants in the area.

Newport News/williamsb airport can be reached within a 10 minutes' drive from Comfort Inn Newport News.

Rooms

Comfort Inn Newport News provides accommodation in 123 guestrooms fitted with heating, Wi-Fi, a laptop-size safe, a balcony and an iron with ironing board. The guestrooms look out on the city. Bathrooms are appointed with a roll in shower, a hairdryer and dressing gowns.

Eat & Drink

A hot continental breakfast is served every morning. Guests can dine at Baileys Pub & Grill and Pho 79 Vietnamese Restaurant, about 250 meters away from the property.

Services

The on-site comforts include an elevator, a hairdresser and a newspaper stand.

Relax

Comfort Inn Newport News pampers guests with a sunbathing terrace, a swimming pool and a golf course. Such fitness options as a gym and a jogging track are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   123.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre

Services

  • Free airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services

Dining

  • Continental breakfast
  • Restaurant

Business

  • Business centre
  • Computer rental
  • Fax/Photocopying

Children

  • Game room

Spa & Leisure

  • Seasonal outdoor pool

Room features

  • Air conditioning
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Washing machine

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
TiltTilt1700 ft
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Cracker Barrel Old Country StoreCracker Barrel Old Country Store800 ft12357 Hornsby Ln
Red Robin Gourmet BurgersRed Robin Gourmet Burgers800 ft12300 Jefferson Ave
Pho 79 Vietnamese RestaurantPho 79 Vietnamese Restaurant800 ft12551 Jefferson Avenue
Baileys Pub & GrillBaileys Pub & Grill800 ft12300 Jefferson Ave Ste 110
Ruby TuesdayRuby Tuesday800 ft12300 Jefferson Ave
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Amf Denbigh LanesAmf Denbigh Lanes1.9 mi
Hellenic Community CtrHellenic Community Ctr2.7 mi
Bread of Life Bible InstituteBread of Life Bible Institute1.2 mi
George Washington UniversityGeorge Washington University1.2 mi
Flight International IncFlight International Inc1.4 mi
Alpha College of Real EstateAlpha College of Real Estate2.1 mi
Medical Careers InstituteMedical Careers Institute2.4 mi
Averett College PenisulaAverett College Penisula2.5 mi
Kee Business CollegeKee Business College2.8 mi
Mariners MuseumMariners Museum4.1 mi100 Museum Drive, Newport News
USS Monitor Center USS Monitor Center 4.2 mi100 Museum Dr Part of Mariners Museu
Buckroe Beach and ParkBuckroe Beach and Park4.4 mi100 First Street South, Hampton
Newport News ParkNewport News Park5.3 mi13564 Jefferson Ave., Newport News
Virginia War Museum Virginia War Museum 7.0 mi9285 Warwick Blvd
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Getting around
Airports
Felker AAF (FAF)6.2 mi
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Reviews
7.0
Very goodBased on  13  reviews
  • 8.8
    Superb

    All staff were very courteous and pleasant. Bed was very comfy.

    Needs updated temperature controls, system is either on or off...very annoying and LOUD:-( Room decor needs updating from the furniture to the carpet.

  • 8.8
    Superb

    did not eat breakfast but the coffee is always wonderful

    I have stayed at this hotel many times but this time the room smelled like mildew and was damp.

  • 5.8
    Guest rating

    location

    second night room never cleaned. had to request at twice to get towels since room wasn't cleaned. We were gone most of the day. didn't make a stink about it. Never offered a rate reduction after being informed the room was not cleaned.

  • 6.4
    Good

    excellent selection for breakfast

    no address sign or motel name on road--hard to find

  • 6.6
    Good

    Service/staff/check-in

    Bathtub appearance/room decor

  • 10.0
    Exceptional

    The staff there was very welcoming! Yvette helped us with a smile!

    I did not like all the taxes on the room, but I understand that it is necessary.

  • 6.6
    Good

    The staff was very friendly, and the price was right.

    I know that it is pet friendly, but there was a dog in the next room that barked incessantly at almost all hours.

  • 6.2
    Good

    The beds were comfortable and the room was quiet.

    We couldnt get any breakfast because there were to many people all trying to get it at the same time. And the buffet was not large enough to accomodate everyone. We had to leave and go out for breakfast and the included breakfast was one of the reasons I choose this location . Also in the bathtub there was as lot of black mold.

  • 6.6
    Good

    Breakfast was better than most.

    Shower had no hand holds or rails Scary for some folks!

  • 8.2
    Fabulous

    The room was nice and clean. Most of the staff were very friendly.

    Only one thing I didn't like. The staff member that wasn't very friendly. I booked an extra nice and she just wasn't nice. Her tone of voice was very rude and she didnt seem to happy to be there.

  • 4.6
    Guest rating

    Coffee

    We got locked out of our room due to lock not working properly. Constantly had to go down and get assistance. My husband was locked out for 45 minutes while I was sleeping. Staff had to get main lock to try to get him in late at night and when she put the main key in, the entire guts fell out of box. She told us to tell staff in morning for maintenance man to fix. We did and the woman that morning said she will take care of it or move us to a different room. We came back, nobody fixed and we continued to have issues. Then the door didn't want to stay locked, so we were paranoid about our belongings. No transfer of room or rate reduction occurred. We stayed in Virginia another night, just didn't stay there. If it would have been a better experience, would have stayed there. We come to Virginia a lot due to my grandparents and mother live there in Newport news.

  • 5.4
    Guest rating

    Free wi-fi, right off the highway, walk to a mall with resturants

    The hotel is well-used and shows its age. The rooms are small but functional. They were reasonable clean, but did not shine or give a guest the impression that the hotel is well cared for. The pool was not operational and the water contained many leaves. Front desk staff are not friendly, slightly confrontational and doing the minimum to run the hotel Its obvious that management is operating a high guest turnover operation and not a customer-positive experience.

  • 9.2
    Superb

    Bed was super comfy Waffles were good

    The bath faucet handle was black with mildew. The eggs (?) were horrible

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Highlights
7
Very goodBased on  13 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Felker AAF (FAF)6.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room